Privacy Policy

Effective Date: 07/10/24

At Ma Peau, we are committed to protecting your personal information and your right to privacy. This privacy policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website and make use of our services.

1. Information We Collect

We may collect personal information from you when you visit our site, create an account, make a purchase, or contact us. The types of personal information we may collect include:

Name
Email address
Phone number
Payment information (e.g., credit card details)
Shipping address
Any other information you voluntarily provide

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

To provide, operate, and maintain our services
To process your transactions and manage your orders
To communicate with you, including responding to your inquiries
To send you updates and marketing communications (with your consent)
To improve our website and services

3. Your Rights in Relation to Your Personal Information

You have the right to request access to, receive a copy of, update, amend, or delete your personal information. Additionally, you can restrict or object to certain uses of your personal information, particularly for direct marketing purposes. If we rely on your consent for processing your personal information, you may withdraw that consent at any time.

To exercise these rights, please contact us at [insert contact email]. We will take steps to verify your identity before processing your request.

4. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with our services. We may continue to retain your personal information after you deactivate your account as necessary to comply with our legal obligations or to protect our interests.

5. Where We Store/Process Your Personal Information

Your personal information may be processed in various locations, including the USA, Europe, Israel, and other jurisdictions. We conduct a vetting process to ensure that any third-party service providers we work with have strong data protection laws in place.

6. Security of Your Personal Information

We take the security of your personal information seriously and implement various security measures to protect it. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Users-of-Users’ Personal Information

If you are a user of our services, we may also collect personal information about your users (Users-of-Users) at your direction. You, as the controller of that information, are responsible for ensuring compliance with applicable data protection laws.

8. Questions and Complaints

If you have any questions or concerns about our collection, use, or disclosure of your personal information, or if you believe we have not complied with this privacy policy or applicable data protection laws, please contact us at [insert contact email]. We will investigate your complaint and make all reasonable efforts to resolve it promptly.

You also have the right to file a complaint with your local supervisory authority for data protection, but we encourage you to contact us first so we can address your concerns.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this privacy policy periodically for any updates.

10. Contact Us

If you have any questions about this privacy policy or our practices regarding your personal information, please contact us at:

Email: [insert contact email]
Mailing Address: [insert mailing address]

Thank you for trusting Ma Peau with your personal information.